Senior Safety Review

 

Giving seniors back their independence to live alone without fear of emergency

Anyone who may struggle to get to the phone in an emergency, or who is more at risk of falling or an accident alone at home would benefit from the “Get Help Now” medical alerts offered by Senior Safety. With EMD medically trained experts at their US based monitoring center, they attract seniors who need a bit more medical attention or are at risk of any number of medical emergencies.

Best For: Seniors with serious medical concerns

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Senior Safety Highlights

● EMD certified operators

● 20-30 second response time

● No set-up, installation, cancellation or equipment fees

Pros

● 30-day money back guarantee

● 150 languages supported

● Family Check In functionality

● 1000 foot range from base

● Answer phone calls from pendant

Cons

● No smoke/fire/CO monitoring

● $80 activation fee for mobile medical alert

Monitoring Services

Senior Safety offer monitoring from their UL certified high tech center in Utah. They support over 150 languages which means your loved one can get help in the tongue they feel comfortable with, and all the specialists are trained EMD certified dispatchers and trained in CPR. They can recognise heart failure, strokes, cardiac arrest and other potentially life threatening illnesses, and get you or your family the help they need, fast. As dedicated medical alert specialists they do not work with intruders or other emergencies, so are the best support for medical needs.

As every senior has different medical needs, you decide on sign up who to call, when and how and in what order. You can also list your medical needs and information so that in a case where you cannot speak for yourself, they can speak for you.

Product Features

The main difference between the Advanced and the Cellular packages with Senior Safety is the use of a landline. If you have a landline, Advanced is probably the right choice for you. It offers 60 hours of back up battery in case of a power outage, works with any home phone service, and comes with a help button which offers a remarkable 1000 foot range from the base. This means you are free to use the whole house, garden and driveway and not be in fear of an emergency where you can’t access help. Lightweight, portable and waterproof, you can choose between necklace or bracelet style, and wear it at all times. Cellular offers all of this without the need for a landline phone. They both have up to a 60 hour backup battery if you have a power outage.

Extra features offered in Advanced are Family check in functionality which is a great feature which allows you to patch directly into your loved ones home over the loudspeaker and check that everything is okay. They also offer the ability to answer the phone using the help button, creating a way for your alert system to act as a cell phone as you move around your property or stay put.

Mobile option

The GPS mobile solution works for up to 72 hours on a single charge and comes with a charging cradle so you can easily keep it fully charged at any time. Powered by AT&T it features powerful location tracking so that you can always be found in case of an emergency. With a compact and lightweight design, you can speak to operators directly and they can assess your needs and get you the help you require. This system is also used for families to help children feel secure being independent on a day out or in a crowded place.

Installation Process

The in home systems are so simple to set up, there is no need to send staff members out to complete this process along with a hefty price tag. Rather, Senior Safety charge no set-up or installation fees, and send easy set-up instructions to help you get started on your own. If you can plug in a phone jack or a plug into a power outlet, you will have no trouble setting up your system. If you have any problems, and your loved one is unable to complete this process on their own, you can call for the support team to walk them through it step by step. You can sign up online or over the phone, and your equipment will be shipped at no cost. Senior Safety recommend you test your equipment once a month by pressing the help button and informing trained staff that you were testing the device.

Contract & Fees

There are three options available, Advanced, Cellular and Mobile GPS. Most people will find Advanced suits their at home needs, but if you don’t have a landline you will want to choose Cellular. Advanced starts at $26.95 per month for an annual plan, plus $7 per month to add on fall detection. Cellular’s annual plan is the cheapest too, for $33.95 per month without the $7 monthly fall detection coverage. The Mobile option means you are covered nationwide and starts at $35.95 per month. There are no installation or set-up fees with any of these, but the mobile GPS package does have a one-time $80 activation cost. You can cancel at any time without incurring cancellation fees of any kind and all users can utilize the 30 day money back guarantee on receipt of their equipment.

Help & Support

All you need to do is browse the Senior Safety website to see how accredited and popular their medical alert systems are. They have won loads of awards, and have special offers all the time to make your decision easy.

Awards and offers

If you want to speak to a customer services representative about the right choice for your loved ones or yourself, you can chat live online, call a direct phone number or send an email. Browse the extensive FAQ before you reach out, as most of the common queries are answered in full there.

Conclusion

Senior Safety offers three easy to manage medical alert systems for home and on the go, and have UL certified monitoring which is US based and supports over 150 languages. They are a great choice for seniors who are at risk from heart problems or stroke, as well as anyone living alone who may be concerned about needing a bit of extra support.

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