Medical Alert is a brand under Connect America and provides comprehensive at home and on the go medical alarm solutions to keep you safe and independent while living in your own home and community. Connect America has an excellent rating from the Better Business Bureau and its broad range of services are used by consumers, hospitals, home healthcare agencies and healthcare professionals nationwide. Equipment comes at no charge with no activation fees or long-term contracts allowing loved ones to have peace of mind that in the event of an emergency, help is just a button press away.
Medical Alert monitors at fully redundant, 5 Diamond and SIA certified emergency response centers 24 hours a day, 7 days a week. Connect America is a government approved provider of advanced products and services including medical alarms, telehealth and remote patient monitoring in over 30 states. Their medical alarm and telehealth solutions have been chosen by consumers, hospitals, home healthcare agencies and healthcare professionals nationwide.
Medical Alert has both at home and on the go systems to match any lifestyle including an exclusive Mobile Elite product that has GPS location, fall detection and a caregiver app. In addition to the exclusive mobile product there are two other mobile systems and one of them is an all in one button that you can speak directly into. If an at home system is more desirable, there are two options that work with or without a traditional landline. Fall detection is available on every system. All solutions come with a lifetime warranty and are completely waterproof.
Each Medical Alert system kit includes a base unit, 2 waterproof pendants with both wrist and necklace options. Installation is as simple as plugging in the equipment to an electrical outlet and, in the case of the landline product, to a phone line. Once you've done so, simply press [help button] to test the equipment. The wrist and necklace pendants come out of the box automatically synced with the base station. When you press the button, you will be immediately connected to trained professionals at their monitoring center.
Medical Alert offers competitive pricing with no hidden fees. There are no long-term contracts and customers can cancel at any time. Landline services are available from $19.95 per month, and making an annual payment adds free shipping and a free month of service. At home cellular options start at $32.07 with an annual plan and $34.99 monthly. On the go mobile services start at $36.66 with an annual plan and $39.99 monthly.
Medical Alert keeps things pretty simple, offering emergency medical alert system devices without a whole lot of extra bells and whistles. You do get a free lockbox when you pay annually, plus they sometimes offer free shipping and a free month during special promotions. But you won’t find a whole list of additional services available to confuse you when you’re making your selection. Medical Alert keeps it short, simple, and straight to the point.
You won’t find too many surprises with Medical Alert as far as medical alert services provided. Both the landline and non-landline (cellular) home units come with a 600-foot range and up to a 72-hour battery backup, which is fairly standard in the industry. Medical Alert is an industry leader and is the largest medical alarm company in North America who offers competitive service and pricing.