LifeFone Review

Most comprehensive medical alert solution

LifeFone offers everything you could look for in a medical alert system. They offer at home and on-the-go support with or without a landline and with optional fall detection. They have a voice-in-pendant solution, as well as the ability to use your smartphone as a one click medical alert button, and full detection services of smoke/fire or carbon monoxide (CO). With caregiver tools such as daily check-ins and medical reminders, two types of lockbox and extra help buttons, as well as free spouse coverage, LifeFone is a powerful solution to help seniors live independently and get help fast in any emergency, including medical, fire or police.

Best For: Best for all-in-one coverage

Visit LifeFone

 (855)482-3945

LifeFone Highlights

● 40 years of experience in medical alerts and A+ rating by Better Business Bureau

● Unique, customer-friendly policies

● 30 day money back guarantee

Pros

● All in one smoke/fire/CO protection available

● Waterproof solutions with range of up to 1,300 feet, no landline necessary

● 24/7 US based monitoring

● Fall detection options for at home or on-the-go

Cons

● Daily check-ins and medical reminders cost extra

● No live chat support on website

 

Want to learn more? Check out this complete LifeFone Video Overview. 

Monitoring Services

LifeFone offers more in the way of monitoring services than most other medical alert system providers. They have US-based friendly support, available 24/7 at the push of an emergency button from either pendant or wristband. All their equipment is UL certified. The support staff will have access to your emergency care instructions and fully prepared to help in case of a medical emergency, know what to look out for and who to call. A unique feature is a card which you or your loved one can carry in their wallet, so that if something happens bystanders or medical professionals can get in touch with LifeFone to receive access to this information.

LifeFone offers optional caregiver tools, such as daily check-in services, activity assurance, medication reminders and a location service that allows you to let family or friends track your location on a map for added safety. These tools help you retain peace of mind and help you or your loved ones to live independently and safely longer.

If you opt for the all-in-one home solution, you will also be notified in the case of fire/smoke or carbon monoxide detection. You can self-test the base and monitor yourself, but if you do not use it or test it for a month, it will be tested automatically.

Product Features

LifeFone has at home and on-the-go solutions available. As a landline solution is the safest and most reliable, it is the optimum choice. However LifeFone also has cellular options if you do not have a landline at home.

How it works LifeFone

The at home landline solution has a range of 1,300 feet. It has a 32 hour battery life in the case of a power cut. It comes with a waterproof wristband or pendant which is lightweight and can be slept in, and you will have unlimited emergency notifications and spouse monitoring at zero extra charge. You can even use the pendant or wristband to answer the phone. You can also choose to add a fall detection feature to your system for a small monthly charge.

All systems allow you daily check-in calls, activity assurance to check-in using the base unit as much as you want, and help with relocating your solution. The on-the-go mobile solution will locate you away from home in the case of an emergency or a fall.

Additional accessories can be bought for one time fees, including wearable help buttons, and two types of lock box to allow authorized personnel entry to your home in the case of emergencies.

 

Mobile apps

The LifeFone app lets you use your own smartphone as a medical alert system, as well as keep your family in the loop and connected to you while at home or on-the-go.

Installation Process

The website has all the information you need to know about installing your system, a process which is simple enough for 99% of users living alone to do by themselves. There is a step by step tutorial, as well as an instructional video on the site, and you can download a PDF tutorial of whichever system you have bought.

Installation is simple. Cellular systems just need to be plugged into an electrical outlet, turned on and you’re ready to test. For landline systems, the process is explained in five steps. Plug in the base unit console, plug the jack into the phone socket (if you did not chose a landline solution skip this step), plug your phone line into the unit, press the on button on the base unit, and press your wristband or pendant help button to test. That’s it, your system is up and running.

Contract & Fees

The LifeFone at home landline solution starts at $24.95 per month, which is a competitive price in comparison to many other medical alert solutions. This is when you pay annually in advance, and gets slightly more expensive if you choose to buy monthly or quarterly. LifeFone allows you to cancel at any time and get a full refund of prepaid monitoring. You can add fall detection for $5 per month. The mobile medical alert starts at $36.95 per month. Cellular at home service complete with fall detection is a more expensive choice, starting from $38.95 per month, and you can choose the full suite of services including at home and on-the-go medical alert with fall detection for as little as a monthly cost of $46.95.

If you don’t want the on-the-go protection but would like to add to the at home coverage, you can have complete at home service with smoke/fire/CO detection for an annual cost of $515.40, around $43 per month. This is the only service which comes with a contract, you will be billed in one annual installment

Watch the video below to learn more about LifeFone At Home and On the Go systems. 

Help & Support

LifeFone offers everything you need to self-help as well as get human assistance in the case of a problem. While the installation is simple and straightforward, and there is a lot of information on the site about how to get started, you also can call human assistance 24/7 if you have any set up questions. They are also helpful in case of pre sales questions or support for families. The website has a comprehensive FAQ if you want to try to self-help and answer any initial queries you might have, and it also includes in depth pricing as well as the most common technical problems which users face.

Conclusion

Recognized by doctors, caregivers and medical professionals of all kinds, LifeFone is a powerful all in one solution offering everything you could want to keep you or your loved ones safe and independent when living at home, for longer. We love the daily check-ins, medicine reminders and emergency care instructions which can be carried in your wallet. One of the best solutions on the market today.

Visit LifeFone​

 (855)482-3945

 

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