ADT Medical Alert Systems Review

Save up to $100 on a medical alert system

Free activation*, Free next-day shipping, Free lockbox

*Disclaimer:  *Requires month-to-month agreement. Excludes applicable taxes.

Best for Seniors to feel Secure in an Active Lifestyle

ADT offers competitively priced medical alert monitoring at home or on the go. With one press of the help button you are connected to senior-sensitive trained experts who can assess your situation, call emergency services and get in touch with your family if necessary. Temperature monitoring and fall detection mean you have help before you even know you need it. With 6 monitoring centers across North America answering over 19 million alarm signals annually, they are one of the industry’s most trustworthy companies for your loved ones security and support



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ADT Highlights

● On-The-Go and At-Home solutions

● No landline necessary

● Create a relationship with in-house experts


● Senior-sensitive trained experts

● Waterproof solution

● Industry leading support center

● Lifetime Warranty


● No daily check-in service

● Fall detection extra cost

Monitoring Services

ADT offers a fast and smart response at the push of a button. From either the base unit or a pendant, pressing the help button will immediately alert a senior-sensitive trained expert in-house at ADT to help you directly. If you are on the phone, your call will be bypassed so you never have to wait for assistance. The expert can then assess your situation, contact and dispatch emergency services to your home or mobile location and even keep your family up to date with the situation as needed.

Monitoring system ADT

ADT offers temperature monitoring services to make sure that the resident is notified if the temperature moved out of the normal range. You can test the unit yourself, and ADT recommend you do this monthly to make sure it is working correctly.

Product Features

All of ADT's packages come with a free regular pendant or wristband, free battery replacement, next-day shipping, 2-way talk with ADT through base, no long-term contracts and Foreverate which guarantees that your price will never change.

ADT's Basic package and its On-The-Go device work up to 300 feet from the base unit, while the Plus package works up to 600 feet from the base unit, which means you should be fine to move freely around your home and garden. Both the Plus and On-The-Go solution do not require a landline or Wi-Fi, and come with the option to add Fall Detection at an additional cost. In under a minute, ADT staff can recognise a fall and get in touch directly, dispatching emergency services if necessary and getting in touch with loved ones, 24//365.

Home temperature monitoring is included with the Basic and Plus packages.

The On-The-Go solution, which may suit more active needs, comes with a GPS locator so the right help can always find you.

Remember, you cannot speak through the help button on the pendant or bracelet when at home, only through the base unit itself. The unit is portable so feel free to take it with you on vacation if you need.

Installation Process

All of your equipment will be quickly shipped to you at no additional cost, complete with instructions so that you or a loved one can get your system set up quickly and efficiently. There are user manuals online to download as well as a setup phone line if you need any help whatsoever. The On-The-Go mobile solution has no additional elements in order to run smoothly. It runs wirelessly, and therefore does not need a phone line. It has built-in GPS so that your location is always clear to monitors. The Medical Alert Plus system also works wirelessly, without the need for a landline phone. The Basic option will run off your landline, so you will need a POTS installed if you want to opt for this cheaper choice. However, if your power goes out at any time, the system will work off a battery installed in the unit, so you don’t have to worry about outages.

Contract & Fees

There are three options available, at three monthly costs. The On-The-Go system is the most expensive, and costs $39.99 per month, with fall detection available for an extra cost. You can choose between Medical Alert Basic for $29.95 per month or Plus for $35.99 per month. The main difference between the two is whether you will need a landline or not. Plus also allows you to integrate fall detection for an additional fee of $10 per month.

ADT systems and pricing

All the medical monitoring systems come with an unconditional warranty on labor, parts and service. You will not incur any additional fees for repairs needed. ADT offers free activation, no annual agreement necessary and even include Foreverate, which means your price will stay the same for as long as you continue to renew.

Help & Support

ADT has a number of ways to get in touch, both before you sign up and once you’re using a medical alert system. The help center allows you to browse hundreds of FAQ about ADT systems and services. This section includes video tutorials and step by step instructions for set up and features of your system. Your medical alert is shipped to you along with instructions, and there is a toll free number to call if you need any setup assistance. You can download the system manuals or user guides to help you or a loved one get started in no time. ADT also has mobile apps for both iPhone and Android which allow you to access your MyADT account and Pulse system on the go. From the website you can access live chat, phone numbers and email support, as well as live tweeting help from @askADT.


ADT has more than 8 million customers trusting their security home and business solutions with them. Their healthcare monitoring services are just as trustworthy, with a thorough at home and on the go solution for active seniors looking to maintain this lifestyle. ADT provides added security and peace of mind for their loved ones and themselves.

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